Anyone can claim
real respondents.
This is how we check.
Healthcare sample is only worth what the identity behind it is worth. These are the controls, stated plainly enough that you can audit them.
- 1
Email
Confirmed address, professional domain where one exists.
- 2
Phone
Mobile number verified by one-time passcode.
- 3
Professional register
Number checked against the relevant national or state register.
- 4
Corroboration
Institutional email, proof of qualification, or employer confirmation.
- 5
Identity
Government photo ID with facial match, before any payment.
A public register is searchable, so a registration number on its own is never enough. No member reaches a paid study until the credential layer clears. Verification authority varies by role — physicians against the medical register, pharmacists against the pharmacy council, payer and industry members by employer or affiliation confirmation. Trainees supply proof of enrolment.
Controls that run continuously,
not at cleanup.
Real-time de-duplication
New registrations are checked against existing members as they are created, not in a later cleanup.
Device fingerprinting
Multi-account detection at registration and at survey entry.
Removal is permanent
Members removed for fraud are retained as blacklisted records and blocked from re-registering under new details.
In-survey quality checks
Speeders, straight-liners and nonsensical open ends are flagged before data reaches you.
GDPR
Lawful basis, consent records, retention.
DPDP Act 2023
India's data protection regime.
Consent, retention and adverse events
Consent, retention and adverse events.
Members give informed consent at registration and again at study level, and can withdraw and request erasure at any time. Identity verification artefacts are retained only as long as the check requires, then deleted. Where a member reports an adverse event in the course of a study, it is captured and passed to the client's pharmacovigilance contact within the agreed window — a requirement of healthcare market research that general-purpose panels are not set up to handle.